unreasonable 24/8/2

Apparently, a commentator was reported unreasonably about three times on Roblox for cheating to get characters that he had worked hard to collect in a game called Toilet Tower Defense, and was banned for a day. When he told a friend about it, he was banned for three days for making fun of his friend. Please make a human decision after the AI's decision. My brother has actually fallen into this situation, so please do something about it.